Ordering faq

Please call our customer service team direct at 1-215-781-9255 or US toll-free at 1-800-385-3153.  

If you prefer to place your order by phone, please call us direct at 1-215-781-9255 or toll-free at 1-800-385-3153. Our Customer Service hours are Monday – Friday, 8 am – 5 pm ET (Closed Saturday – Sunday).

Please contact our customer service group as soon as possible at customerservice@unitedchem.com or call us direct at 1-215-781-9255 or US toll-free at 1-800-385-3153. Our customer service hours are Monday – Friday, 8 am – 5 pm ET (Closed Saturday – Sunday). If we have already processed your order, we cannot cancel it. You can, however, return a product for a full refund according to our return policies.